Tests

The test contains a list of questions and various answer options. Each question is worth a certain number of points. The test result depends on the number of questions answered correctly. After passing a test or group of tests, the student can receive a certificate reflecting the results achieved.

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Customer-oriented approach in retail sales of ceramic tiles

Conducting this testing has the sole purpose of attracting the attention of a sales floor employee to the issue of quality customer service, encouraging him to think about the effectiveness of a particular model of behavior, and beginning to form his own position of respectful equality with the client - without aggression, but also without servility.
Having realized the importance of these aspects of the work, the sales consultant more effectively conducts a dialogue with the buyer and remains calm in difficult and conflict situations. This is also reflected in sales of related products, for example, tile adhesive or installation tools.

Jan
18
2016

Specifications

iceramica

Knowledge of the technical characteristics of ceramic tiles is necessary for their correct selection and subsequent use. This test is aimed at specialists who are familiar with the quality standards of ceramic tiles and have an understanding of laboratory testing methods, but may be of interest to a wide range of users. In any case, achieving maximum results without the appropriate knowledge will be a difficult task. You can be sure of this.

Education
Tests
Jun
30
2016

Dry adhesive mixtures based on cement binder

iceramica

Adhesive mixtures based on cement binders are widely represented on the dry mix construction market of the Russian Federation, each participant of which offers a range of adhesives from three to eight items. The classification of such mixtures, as well as the requirements for them, are regulated by the GOST R 56387−2015 standard. This test will help you evaluate your knowledge in this area.

Education
Tests
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